Job Description

Delivery Specialist

Family Tree Nursery expects our Delivery Team to embody our core values in everything they do. Delivery Specialists prioritize teamwork, staying prepared, demonstrating excellence, communicating effectively, and providing an excellent guest experience. This role requires attention to detail and a can-do attitude. Trustworthiness is essential, as you will be off the property for long periods, representing the company. Delivery Specialists will assist across departments related to deliveries, including loading and unloading trucks. Occasionally, you may be given tasks outside the ordinary or asked to assist other departments. Any process involving Team Members in this department should be supported or led by the Delivery Team. There may also be times when you will work with two or three Team Members to complete a task. The success of the company, not just one department or job description, is the ultimate goal.

The following job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without prior notice.

Required Qualifications:

• Must have a clean driving record.
• Must be able to pass a USDOT physical to drive.
• Must be 18+ years of age.

Essential Functions:

• May include a variety of weather conditions including hot, humid, cold or wet, and direct sun exposure.
• This position routinely requires employees to individually lift, carry, and maneuver heavy or awkward items that may exceed 50 pounds. Employees must use proper lifting techniques, follow all training and safety procedures, and exercise sound judgment when determining whether a load can be handled safely. When an item is too heavy, bulky, or unstable to lift alone, employees are expected to request assistance or use available mechanical aids to prevent injury.
• Variety of surfaces including gravel, concrete, mud, dirt, or other surfaces.
• Must be available to work agreed upon availability.
• Able to stand and walk on your feet for multiple hours at a time with breaks as required by law.
• Operate effectively in a high paced setting involving various individuals and teams.

Key Expectations:

• Teamwork: Willing to work with a core group of people on a daily basis to achieve a common outcome.
• Guest Experience: Be committed to an excellent guest experience, as defined and trained by Family Tree Nursery core values and mission.
• Execution: Perform tasks as assigned by leadership.

Additional Expectations:

• Maintain a clean and organized vehicle and job site.
• Manage, organize, and keep in working order all tools provided by the location.
• Maintain a high standard of workmanship.
• Demonstrate professionalism in all tasks.
• Operate skid steer, forklift and dingo.
• Be comfortable driving large truck and/or trailer.
• Be on-time and present, ready to go every shift.
• Execute daily work lists as assigned.
• Answer phone calls.
• Load and unload trucks, hard goods, customer deliveries, etc.
• Perform any other duties as assigned by store leadership.

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